TEST YOUR COMPUTER BEFORE REGISTERING
Be sure to test your computer with our 3 STEP computer compatibility tests below to determine if your computer is capable of taking our online classes. Test your primary and any back up computer’s you will be using.
√ STEP 1: Can you see the audio bar below and play and hear this audio file smoothly?
√ STEP 2: Can you play, view and hear this pop-up video smoothly? Pop-ups must be enabled on your browser.
COMPUTER UPDATES: Install the latest Flash and Java plugins up-dates on your Internet browser if needed:
√ Go to www.adobe.com for the free Flash plugin and updates (most computers already have it).
√ Go to www.java.com for the free plugin and Java updates (most computers already have it).
REQUIRED INTERNET BROWSER: The required Internet browser for WIU courses is Mozilla Firefox and is the most compatible browser with the WIU school system. Other Internet browsers may be used such as Internet Explorer, Safari and Google Chrome but some features on our school system may or may not work properly. As a compensation, it is recommended to use more than one Internet browser if needed and to have a second computer to use as a backup if your primary computer should become inoperable anytime during the class.
√ To download and install Firefox for free, go to www.mozilla.com. Firefox is compatible with both PC and Mac computers.
√ Do a quick Internet Speedtest on your computer: Go to www.speakeasy.net/speedtest
Your Internet download speed should be a minimum of 500 kbps to watch videos and listen to audios without choppy interruptions. Be sure to have all other programs closed when using media on our schools site to ensure your computers best multimedia performance.
BACKUP COMPUTER: We recommend that you have access to a second computer as a back up in the event your computer is inoperable during your course for whatever reason. As a good soldier, we want you to be prepared for any computer malfunctions that could arise that would prevent you from finishing your course. WIU does not issue refunds after the first day of class or if a student logs in to their class before the first day and is exposed to the classroom content. No exceptions. All students are responsible to make sure their computers meet the minimum requirements and is in good working condition in order to take our online classes.
IDEAS FOR SECOND COMPUTERS: Some ideas for having access to a back up computer is to use your local library’s computer, a friend or family members computer, work computers, public hotel computers, school computers, airport computers, etc. If your Internet connection becomes problematic, many local coffee shops, such as Starbucks, or fast food restaurants provide free Internet access for the public to use. Cell phones with Internet access can also be used for back up purposes but is not recommended to use as your main Internet connection for your course. Be sure to perform the above computer tests on any additional computers you may use during your course.